Become a Mod
Work remotely, set your own hours, and represent some of the best brands in the world. We could use someone like you in our crew.
Join the Squad.
Work with great people for amazing brands.
Free range experts from all over the globe (no cubicles).
55+ languages
We are the Mods.
We're bold. Passionate and united. Smart and level headed when we need to be, but with a twinkle in our eye. We're sharp witted and kindhearted. And we always hold it down for our brands, rain or shine, day or night.
We accept only the top 1% of CX experts from a global talent pool. These aren't people who settled for CX work — it's their passion. Sharp, savvy, empathetic, and technically fluent.
Yeah, Mods aren't your typical call center agents.
Our vibe? You'll have to watch the video.
Reasons you'll love being a Mod
Work remotely
As long as your workspace is private, secure, and noiseless — it works for us. #modsnotcubes
Pick your own projects
You choose what you want to work on based on your interests, passion, and knowledge.
Set your own schedule
You pick the times that work best for you and the amount of time you want to work.
Keep your day job
Our network is teeming with moonlighters, enterprising stay-at-home parents, students, and retirees.
Work with amazing companies
Our clients are the coolest brands in the world, from gaming to e-commerce to entertainment.
Work with amazing people
Check out our Mod Hall of Fame — these are your future colleagues.
Give back
Join us each November as we participate in Extra Life to raise money for sick kids.
At a Glance
- Services
- Customer support, content moderation, trust & safety, community management, social media
- Platforms
- Phone, email, chat, social media, forums, Discord, in-app, in-game
- Work type
- Independent contractor (freelance, 1099 in the US)
- Location
- Fully remote — home or any private, secure space
- Countries
- 90+
- Languages
- 50+
- Schedule
- You choose from available project time slots each month
- Hours
- Part-time or full-time — your choice
- Pay
- Hourly, project-based; varies by skills, experience, and language
- Work elsewhere?
- Yes — Mods can work for other clients simultaneously
How It Works
Step 1
Apply
Step 2
Get accepted
Step 3
Complete onboarding
Step 4
Pick a project
Frequently Asked Questions
What equipment do I need? +
A computer: a laptop or desktop. Chromebooks and tablets won't cut it.
An internet connection: reasonably fast and reliable.
A mobile phone for two-factor authentication.
Some projects have additional requirements. But if you can browse and stream without too much lag, you should be good.
Who sets my schedule? +
You do. Once on a project, you'll receive a monthly schedule of open time slots and pick the ones that work best for you.
How much can I make? +
Pay depends on the project, your experience, your skills, and your performance.
Mods with hard-to-find native language abilities or niche tech skills can earn higher hourly rates.
Can I work for other companies? +
Absolutely. As a contractor, you run your own business. ModSquad is not a jealous client — you can work for as many other clients as you like.
What if there's no project for me right away? +
No worries — we keep your info on file and reach out as new projects come up. We're always bringing on new clients.
In the meantime, subscribe to our blog and follow us on social to stay in the loop.
What if freelancing isn't for me — can I get a full-time job? +
Yes! Check out our Careers page for full-time opportunities in operations, client success, sales, technology, and more.
We've had plenty of amazing Mods turn into fabulous full-time employees.
Still have questions? Email our recruiting team.
Join the Mods
Looking for a career instead? See open roles.